OUR STORES

Location

29/8, Melwatta road, Eluwila, Panadura

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I get a warranty for the product for 6 months?

Yes, you will receive a 6-month warranty for the product. This warranty ensures that you are covered for any manufacturing defects or issues that may arise during normal usage within the warranty period. Our goal is to provide you with peace of mind and assurance in the quality of our products. If you encounter any problems, our customer support team is ready to assist you with repairs, replacements, or guidance on how to proceed.

Is this product waterproof and resistant to color fading?

Yes, this product is fully waterproof and designed to maintain its original color without fading. You can wear it confidently in various conditions, knowing that exposure to water will not affect its quality or appearance. The materials used are carefully selected to ensure long-lasting durability and color retention, keeping your jewelry looking as stunning as the day you bought it.

Can I purchase this item with cash on delivery?

Yes, cash on delivery (COD) is available for this item. You can place your order online and pay for it in cash when it is delivered to your doorstep. This payment method is convenient and secure, ensuring you only pay once you receive the product. Our delivery team will provide the item to you in perfect condition, and you can enjoy a hassle-free shopping experience with Fioree.

How long does it take to deliver the order?

It typically takes around 2-3 days to deliver your order. We strive to process and ship orders as quickly as possible to ensure timely delivery. Delivery times may vary slightly depending on your location, but our team works diligently to get your purchase to you without delay. You will also receive tracking updates so you can monitor the progress of your order until it reaches your doorstep.

How can I claim my warranty if the product is damaged?

Claiming your warranty is quick and simple. If the product is damaged, just send us a message, and we will handle the rest. Our customer support team will guide you through the process and ensure a hassle-free experience. Once your claim is approved, you will receive a brand-new replacement product. We prioritize customer satisfaction and aim to resolve warranty claims as quickly as possible.

INFORMATION ABOUT US

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